About Executive Talent Services

Our mission at Executive Talent Services is to help organizations and individuals recognize, develop and fully leverage their talent for maximum advantage.

Our vision is to be the first choice for clients who recognize the potential in leveraging talent to drive performance. To achieve this, we provide: high quality management consulting, targeted coaching and expert advice that deliver demonstrable results. We provide a full spectrum of services, from improving performance of individual key talent to developing and integrating an organizational talent management strategy.

Biographies
John Madigan
Ed Olsen
Amy Parchen
Lisa Stafford
Karen McCabe

John Madigan
President & CEO
John Madigan John Madigan started Executive Talent Services in 2007 after extensive experience in corporate HR, specifically in the insurance and financial services sector. Most recently, he served as vice president of corporate staffing for The Hartford Financial Services Group. In that role, he led executive and professional recruiting for the enterprise, including field staffing for Property Casualty and Life businesses, college relations, assessment consulting and diversity staffing. Madigan held that position since May 2003.

Madigan joined The Hartford in 1996 as director of staffing for the company’s life insurance operations in Simsbury, Connecticut. He was named vice president in 1999 when he was tapped to manage human resources for The Hartford’s company-wide information technology organization.
Prior to joining The Hartford, Madigan spent three years in the executive outplacement business as a vice president at Drake Beam Morin, an international career management and outplacement firm, and nearly a decade in human resources management at Aetna Life and Casualty. Earlier in his career he directed career placement services at the University of Hartford and had been a career counselor at Trinity College in Hartford.

Madigan holds a B.A. in psychology, and a Master’s Degree in counseling from the University of Connecticut, where he also completed coursework toward a Ph.D. in adult learning.

For additional references, you can view John’s profile on LinkedIn and ZoomInfo.

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Ed Olsen
Senior Consultant
Ed Olsen is a seasoned business and technology executive, experienced career coach and senior consultant with Executive Talent Services (ETS). Prior to ETS, Ed was a Managing Partner and Career Coach with Hire Aspirations and in 2007 opened an office in Longmeadow Massachusetts to better service clients in northern CT and western MA.

Before Hire Aspirations, Ed was a Partner in Pinnacle Network LLC with responsibility for Operations, Carrier Relationships and Account Management. In this capacity, Ed managed consulting, education and training engagements for client companies including XDimensional Technologies, the Main Street America Group, and docSTAR Imaging.

The foundation of Ed’s career was his twenty years at Aetna Life & Casualty beginning with various positions of increasing responsibility supporting Aetna’s SAFARI processing system within the Casualty Division IT department. Ed also worked in insurance agency automation at Aetna setting up and managing the Customer Service organization for the company’s newly created agency management system called GEMINI. Later, he was named President of Aetna Information Services, the Aetna Subsidiary that owned and managed GEMINI. In this capacity, Ed represented Aetna on the Insurance Industry’s ACORD Standards committee and on the ACORD Board of Directors. As President, Ed developed and introduced the second generation agency management system originally known as GEMINI II and subsequently renamed Sagitta.

Ed left Aetna as part of a joint venture that resulted in the formation of CISGEM Technologies and became their Vice President of Sales. In 1993, he assumed responsibility for CISGEM’s Insurance Systems Services Department which included installation, training, and ongoing customer support for Sagitta, GEMINI, and Argo.

When CISGEM was acquired by AMS Services, Ed assumed the position of Vice President of Service for all Agency Management System products supporting approximately 8,000 insurance agencies. Subsequently, he was promoted to Senior Vice President of Customer Service, Training, Education and Documentation for all AMS products then serving 12,000 insurance agencies. In this role, Ed was responsible for the implementation, training and ongoing support of management systems for several National Agencies and Brokers and over half of the top 100 Brokers within the United States. In September 2001, Ed was promoted to General Manager of AMS Rating.

Ed’s business and IT leadership experience have given him a unique capacity to understand both organizational change and individual executive transition, as well as high-level consulting and coaching skills.

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Amy Parchen
Business Development/Talent Management Consultant
Amy Parchen is an experienced Human Resources and Talent Management professional with 20+ years experience in financial services, consumer products, and non-profits. A skilled facilitator and coach, Amy particularly enjoys working with executives and professionals to develop their ability to influence, motivate, and lead others within their specific environment.

Her role at ETS includes Talent Management consulting, working with organizations to improve business performance through executive coaching, training and leadership development initiatives. Before joining ETS, Amy was a Vice President/National Training Manager for a Fortune 500 financial services organization and, prior to that, HR Business Partner for several lines of business with regional responsibilities. She started her career as an HR Business Partner for a consumer products manufacturer, as well as serving as a municipal economic development consultant and a public school educator.

Amy holds certifications in the MBTI, PDI Ninth House Profilor 360, Lominger Leadership Architect, BlessingWhite’s Managing Personal Growth and is a Master Facilitator in the AchieveGlobal Leadership Development series. She holds an M.S. in Industrial/ Organizational Psychology from Rensselaer Polytechnic Institute in Troy, NY, and a B.A. in Psychology from Denison University in Granville, OH.

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Lisa Stafford
Senior Associate
As a Senior Talent Consultant at Executive Talent Services, Lisa provides a personalized coaching experience for executives and professionals who wish to test their value on the market, or progress more quickly with their current employers. Lisa Stafford is a seasoned and highly skilled leadership and career coach, with over 27 years of experience working in the financial, insurance and academic sectors. Within the corporate sectors, she has provided customized coaching to top Healthcare executives on leadership and human capital strategy and execution.

Lisa’s corporate experience includes working with clients at the C suite level, heading up teams of HR professionals involved in business transformation and culture change At Aetna, working for the Chief Medical Director, she created strategic plans for cultural transformation, implementing organization designs, and redesigning HR processes that increased business effectiveness and employee engagement. Lisa served as HR Head of Corporate Areas, Director of Corporate Selection and Development Training, as well as Head of Staffing and Organizational Development during her 18 years at Aetna, in Hartford, CT.

In addition to her business experience, Lisa also consults within the academic arena, including her work with a college president to create a new organization structure that increased customer focus and service delivery.

As a professor at Albertus Magnus College, Fairfield University and Quinnipiac University (QU), Lisa has designed and taught graduate and undergraduate classes in Business Strategy, Human Resources, and Health Care.

Lisa earned her Bachelor of Science degree from Babson College in Investments and Finance and an MBA from Bryant University in Organizational Development and Human Resources. She holds certifications and/or licenses as a Master Career Consultant and in MBTI II, Greystone, Lominger 360 and Targeted Management (DDI).

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Karen McCabe
Talent Management Consultant
Karen McCabe is a seasoned Human Resources leader and trusted advisor with over 20 years of experience guiding individuals and organizations to higher levels of performance.

As a senior Human Resources executive with two Fortune 100 Financial Services institutions (The Hartford Financial Services Group and Fleet Bank), Karen developed expertise in all facets of human resources management including talent management, executive coaching and development, organizational design, assessment/selection, employee relations, and change management. While working in business, Karen was trained and mentored by some of the most renowned experts in the fields of career development and organizational effectiveness. She is skilled in administering 360 degree feedback and knowledgeable in a variety of assessment instruments including, but not limited to MBTI, DISC and the Strong Campbell Interest Inventory. Her training, together with her strong relationship management skills and an extensive business network, enables her to offer a wealth of tools and personalized services to help individuals effectively manage their careers and organizations to optimize their people.

Working through multiple mergers and large scale organizational changes, Karen also honed her skills in guiding people and business groups through large scale change. Her optimistic, practical, hands-on approach and unrelenting pursuit of results distinguishes her as a “go to” person for getting things done. She is highly valued for her balanced blend of business and people focus and for leveraging talent to fulfill their fullest potential. A two time graduate of The University of Connecticut, Karen earned a BA degree in Sociology/Psychology and a MA in Organizational Counseling and Development.

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